Free Colissimo delivery for France for orders over 200 euros
Order shipment on business days (Monday to Friday)
Colissimo delivery time from 24 hours to 72 hours
UPS Saver express delivery time from 24 hours to 72 hours
You have 15 days to change your mind and return your item(s) to us in their original condition. Return shipping fees are at the customer's charge.
Login to your SWILDENS account. In the section « My returns » make a new request to return an item. Select the order and the item(s) you wish to return, expressing the reason for the return. Once your request has been sent, return to « My returns », and click on « SEE RETURN ». Print and place the return coupon in with your package before sending.
The refund will be made within 15 days from the date of the receipt by SWILDENS if all the conditions mentioned in the return procedure are met.