Dear customers, 

We hope you’re all safe at home. 

In this special context, we’re striving to go on meeting the highest service standards 

and thus enable you to indulge yourself, while taking care of our team's safety and applying the strictest hygiene rules.

You’ll find the answers to your questions below. 

And since one is able to reinvent oneself while staying home, we’re going on inspiring you via our newsletter and on our Instagram account. 


Are you still processing orders?

We are, you can place your order as usual. 

Our international express carrier UPS is still processing home deliveries.


You're expecting the refund of a return you've made, or you wish to make a return?

No worries: returns are still processed and refunded within 14 days from the delivery of your return parcel to our warehouse.

Since we're aware you might currently experience difficulties to dispatch your return parcel, the return time period of orders placed from March,1st has been extended until the return to normal.


How can I get information about your products or my order?

We're still reachable by mail at the email address [email protected] , and we’ll be more than happy to help.


See you soon and take care, 

Swildens team


Our eshop is still working. Home deliveries are maintained, and the return time has been extended until the return to normal. Click here to know more.